Acronis True Image 2019: how to back up Office 365 accounts

Introduction

Starting from Acronis True Image 2019 Update 2 (Build 14610) you can back up OneDrive and mailboxes for MS Office 365 Consumer accounts. Backups are saved to Acronis Cloud. You need Acronis True Image Advanced or Premium subscription to use this feature.

(!) Backup of Office 365 Business accounts is not supported. For backing up Office 365 Business accounts we recommend to use Acronis Backup

Data that you can back up in your Outlook.com mailbox:

• All folders
• E-mail messages
• Attachments

(!) Backup of shared or group mailboxes is not supported.

Solution

1. Open Online Dashboard by doing one of the following:

• Follow this link: https://trueimage.acronis.com
• In Acronis True Image 2019, click Backup, click Add backup, click the Backup source area, and then select Cloud service -> Open Online Dashboard

       

The "tile" with your backup plan will show the backup status:

This backup will also appear in the list of backups in Acronis True Image interface under Online Services.