Acronis Ransomware Protection is a freeware tool available for public download.
This free product has self-service support only, including:
- Release patches/updates: https://www.acronis.com/en-us/support/updates/index.html
- Community help on forum: https://forum.acronis.com/forum/other-home-home-office-products-discussi...
- Knowledge Base: https://kb.acronis.com/acronis-ransomware-protection
- The latest user guide is available for download on Product Documentation page