Acronis True Image 2018 Beta: statistics bar shows that backed up 'System'...
SymptomsYou are backing up your system partition, a disk or the entire computer.You check the statistics bar and notice that the amount of data in the backup marked as 'System' differs from the actual...
View ArticleAcronis True Image 2018 Beta: installation on Windows XP fails
SymptomsYou are installing Acronis True Image 2018 Beta on a Windows XP computer.You are prompted to check the account to use for running the program:You leave the current user selected and click...
View ArticleAcronis True Image: generic volume shadow copy is left in Windows Device...
SymptomsYou may notice that after running a backup with enabled VSS option in the advanced backup settings, an active/enabled "Generic volume shadow copy" is left in Windows Device Manager under the...
View ArticleAcronis True Image 2018 FAQ
LicensingWhat is the difference between Acronis True Image Standard, Advanced, and Premium?See this comparison table.How to purchase Acronis True Image and how much does it cost?You can purchase...
View ArticleAcronis True Image 2018: logs location of mobile backup to NAS
Acronis True Image allows backing up mobile devices directly to a NAS. The feature is available for Synology NAS and QNAP.Logs of mobile backup are located in:Logs for WRM server:...
View ArticleAcronis True Image 2018: how to add backup comments
You can add a comment to a backup version. Backup version is the result of a single backup operation. Backup comments will help you to find the necessary backup version later, when recovering your...
View ArticleAcronis True Image 2018: how to upgrade from a standard edition to advanced...
ScenarioYou have Acronis True Image 2018, the standard edition of Acronis True Image. You want to upgrade your edition to an edition with cloud storage or premium features.This information helps you...
View ArticleAcronis True Image: "An error occurred either during connection or on the...
SymptomsYou have a backup stored in Acronis Cloud.Acronis True Image is installed on a new computer or re-installed on the same computer.When you click the Reconfigure button, a notification message...
View ArticleAcronis True Image 2018: how to restore files from a backup (Windows)
In Acronis True Image you can recover files and folder both from file-level backups or from disk and Entire PC backups. You can restore files using Acronis True Image or in Windows Explorer.How to...
View ArticleAcronis True Image 2018: Acronis Active Protection settings
When the Acronis Active Protection service is on, it monitors the processes running on your computer by using the real-time mode. When it detects a third-party process that tries to encrypt your files,...
View ArticleAcronis True Image 2018: repair, update and clean installations on Windows
This article explains how to update, repair the install of Acronis True Image 2018 and do a clean installation to resolve a problem with the software if need be.Getting the installation fileGet the...
View ArticleAcronis True Image 2018: Acronis application for mobile backup to a NAS
Installation packages:for QNAPfor Synology ARM370for Synology ARM38xfor other models of SynologyWith Acronis True Image, you can back up your mobile device to one of these storages:Acronis clouda...
View ArticleAcronis True Image 2018: how to enable Active Protection in Windows
IntroductionThis article explains how to enable Active Protection if the tray icon is grayed out and the message says "Acronis Active Protection is turned off" when moving the mouse cursor over...
View ArticleAcronis True Image 2018: getting the detailed logs of True Image Monitor...
This article shows how to get detailed logs of the True Image Monitor's activity in Acronis True Image 2018.True Image Monitor starts automatically with Windows and is responsible for showing icons and...
View ArticleAcronis True Image 2018: how to disable Active Protection in Windows
IntroductionThere may be rare cases when you will want to disable Active Protection. It does not interfere or compete for computer resources with other security software and you do not need to disable...
View ArticleAcronis True Image 2018: Active Protection blocks legitimate applications
IssueActive Protection blocks legitimate applicationsSolutionOperations with Acronis backupsIf you attempt to move, rename, delete or modify Acronis backup files in Windows Explorer, Active Protection...
View ArticleAcronis True Image 2018: how to manage subscription licenses
If you use the subscription-based version of Acronis True Image 2018, you can manage the licenses manually at the Acronis website.1. Go to https://account.acronis.com/, and then sign in with your...
View ArticleAcronis True Image 2018: how to purchase advanced or premium subscriptions...
Acronis True Image is available in three packs (tiers): 1 computer, 3 computers, 5 computers.If you have a 1-computer subscription, you can upgrade to a 3-computer or a 5-computer subscription. A...
View ArticleAcronis True Image: backup to Cloud fails with "Cannot open the encrypted...
SymptomsBackup to Acronis Cloud fails with the error "Cannot open the encrypted stream":CauseThe symptom may have different root causes. Please follow the troubleshooting steps below to localize the...
View ArticleAcronis True Image 2018: configuring Windows native boot from VHD/VHDX files...
Introduction"Convert to VHD" feature allows creating VHD(X) images that can be used later for various purposes. One of them is creating a multiboot system without creating any extra partitions, similar...
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